Shipping Policy

At Zelvani, we’re committed to delivering your order quickly and securely, no matter where you are in the world. Please review our shipping details below before placing your order.

Processing Times

All orders are processed within 1–3 business days after payment confirmation.
During high-demand periods or sales events, processing may take an additional 1–2 business days.

You’ll receive a confirmation email once your order has been shipped, along with a tracking number to monitor delivery progress.

Shipping Rates & Delivery Times

We offer worldwide shipping 🌍

Estimated delivery times:

• United States: 5–10 business days

• Canada, UK & Europe: 7–14 business days

• Australia & New Zealand: 7–14 business days

• Asia & Middle East: 10–15 business days

• Rest of World: 10–20 business days

Please note: Delivery times may vary depending on your location, customs clearance, or carrier delays.

Tracking Your Order

Once your order ships, you’ll receive an email with tracking details.
If tracking information hasn’t updated within a few days, don’t worry—some international carriers take extra time to scan and update shipment data.

Customs, Duties & Taxes

International orders may be subject to import duties, customs fees, or taxes once the shipment reaches your country.
These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.

Lost or Delayed Packages

If your order is delayed or appears lost, please contact us at zulqtech@outlook.com with your order number.
We’ll work with the shipping carrier to locate your package and ensure a resolution.
Zelvani is not responsible for delays caused by incorrect shipping information, customs clearance, or circumstances beyond our control.

Order Changes or Cancellations

If you need to update your shipping address or cancel an order, please reach out within 12 hours of placing your order.
After this period, we may not be able to make changes as your order could already be in processing or transit.